What is the impact of empowerment on the factors of organizational Essay

What is the impact of empowerment on the factors of organizational behavior in five star hotels in the USA - Essay Example Empowerment has become a global trend and only those hotels which properly empower their employees will succeed. Research carried out by, Wagner Iii, John A. (1994) found the following as impacts of empowerment: †¢Meaning †¢Results †¢Challenge and an opportunity to learn †¢Respect and recognition †¢Freedom at work †¢Affiliation. According to Betttencons, Lance E. A and Steven W.Brown (1978), empowerment in USA hotels has been implemented to some degree of success in some states. In a subsequent study on New York hotels, Fasa (1995) critically analyzed how empowerment can drive businesses to excel. In his findings he came up with three important levels of empowerment in organizations: employee-employer relations, employee – customer relations as well as the employee-job. Empowerment and Organization behavior. In a study conducted on empowerment in Canada, Whitener, Ellen M. (2000. p 234) observed that: â€Å"Workers are empowered through giving them authority and responsibility to make decisions affecting their work with a minimum of interference and second guessing by managers.† Role of employee empowerment Hotels depend on employee interactions with customers to earn business. Whether a hotel is going to continue attracting customers or not depends very much on how its employees interact with customers. Therefore, customer perception on an organization is very much dependent on behavior of the workers .It can therefore be argued that, the behavior of employees working in hotels must constantly be assessed and modeled to ensure that it reflect the hotels standard and mission.

Comparison & Contrast Essay Example | Topics and Well Written Essays - 500 words - 1

Comparison & Contrast - Essay Example The Play Intense cologne, on the other hand, is created using fragrances from patchouli, mandarin, bergamot, vetyver, coffee flower, Tonka bean, Caribbean Amyris wood, and pink pepper. This creates a strong, dynamic, and a little offbeat essence that can be worn to momentous events. Both of these brands of cologne contain mandarin orange and bergamot, which gives them a citrus scent. However, Play Intense has a milder citrus scent as compared to Play. The stronger citrus scent in the latter may be attributed to the added presence of grapefruit and bitter orange aside from the mandarin orange contained within it. The smell of Amyris wood is much stronger in Play Intense that in Play. Moreover, the Tonka bean, which is not a fragrance present in Play, can be noticed in Play Intense. Both of these brands of cologne contain vetyver and patchouli, which gives them a woody, earthy, and herbal scent. The patchouli also contributes an exotic and musky scent for both Play and Play Intense. The Play brand has an aroma of black pepper while Play Intense has the pink pepper aroma. In Play intense, the pink pepper provides a mild, pleasantly, sweet fruity, scent with a bit of spicy whiff in it. One would say that Play Intense strengthens the woodsy side of the cologne while toning down the citrus essence. Play, on the other hand, tones down the woodsy side and instead intensifies the citrus aroma. Play Intense is categorized as oriental-spicy while Play is categorized as citrus-fruity. These two colognes are similar in scent strength because both of them are considered to have a moderate fragrance. The target market of Play is college students or those males who are between the ages of 17 and 30. In contrast, Play Intense is targeted towards those males who are more mature, their age ranging from 30 onwards. Therefore, it can be